Customer Reviews

Testimonials

“Dear Sir - On approximately December 1, 2006, we were in dire straits for heat. I have a mom with Alzheimer's, a son with mild autism and an elderly father. John your GM went above and beyond his duties and got us help right away and kept following up with calls to make sure we were ok. Please see that he is commended for a job well done! Respectfully,”

Joan C., Fort Collins, CO

“Hi. I wanted to take a minute to say thank you for your help with replacing my hot water heater. It has been a pleasure doing business with you. Thanks again and have a great day and a great holiday season.

PS If I come across anyone who would appreciate your companies services. I will definitely refer them your way.”

Sean L., Aurora, CO

“I wanted to drop a line of appreciation for the tremendous program you are running there at Blue Ribbon Home Warranty. During the negotiations of our house purchase, I insisted that the seller buy your product instead of the competition's. That being said, I never expected to receive the impressive service that I did. On both of the unfortunate occasions that we had to call on you, your service was prompt, fair, and courteous. The vendors and service bureaus you contract are equally glowing. It seems the norm these days, is that organizations can get "tight pockets" at pay-up time. Not the case with Blue Ribbon. I never once encountered a roadblock or felt pushed around. I especially want to credit Jackie for her exemplary service over the telephone. Her demeanor was simply lovely. She was compassionate and fair and never once disputed our needs. I feel like I have a friend in Jackie. Please express, to her, my gratitude. It is a rarity to encounter people as top notch as yourselves. Blue Ribbon Home Warranty is an exceptional company. Thank you for playing it straight.”

Jeremy P., Greeley, CO

“We can now sleep with the peace of mind that our home is safe with a new furnace. I will recommend the Blue Ribbon Home Warranty Policy and your Company to all of my friends and coworkers. Again my wife and I would like to thank you.”

Joseph W. F., Denver, CO

“At a time when so many service and insurance companies make people feel guilty when they have to file a claim or need service of any kind, it has been refreshing to have Blue Ribbon as our home warranty provider. We would definitely recommend them to any of our friends.”

Randy M., Denver, CO

“Just wanted to send a quick note to tell you how pleased we were with the service we received on Friday. We called because of a leaky shower. I really appreciate the courteous and professional service that was received, please extend our thanks for the excellent service to Blue Ribbon Home Warranty.”

Thomasine L., Aurora, CO

“I just got a very nice call from a long term customer. Her name is Debra T. and she’s been with us since 2002. She called to let us know how much she appreciates our customer service. Her experience with us has always been exceptional. She appreciates the fact that we are sincere and human when dealing with our customers. She says that when she deals with most companies their reps sound as though they are following a script and that is irritating. She also mentioned the fact that our hold message isn’t a sales pitch. She doesn’t feel like we are trying to talk her into service that she doesn’t need every time she calls. She asked me to pass these comments onto the “powers that be”.”

Jackie S., Blue Ribbon Service Department

“I wanted to drop you a note to let you know about an excellent employee that you have in your service. With every call no matter how urgent (in my mind) or not, Tim is always there for me. His knowledge of household problems is just Great! He has walked me thru any problems, calmed my nerves and just generally is a very nice person. I will no doubt re-new my contract with Blue Ribbon just for the service that I have been receiving.

Thank You Again.”

Patte T., Colorado, Springs, CO

“I would like to take the opportunity to thank Blue Ribbon for the expeditious and uncomplicated handling of a repair with our water well pump. My special thanks go out to Tim and Jackie, they dealt with our emergency in a professional and courteous way that helped us get the check in the mail only one week after the incident happened, helping us tremendously dealing with the financial burden. The professionalism and courtesy of your customer service representatives set a standard for home warranty companies in the Denver area, again our heartfelt thanks for a job well done.”

Andy G., Denver, CO

“I have worked with Blue Ribbon about 4 years now. They are so good, I have their warranty on more than one property. WOW! They are awesome. All we paid was our deductible. You will NEVER be sorry that you chose them.”

Ellen T., Dillon, CO
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