Customer Reviews

Testimonials

“I called yesterday, April 23rd with a pilot out on my water heater. Within 2 hours, Carlson Services was here, diagnosed the problem and repaired it. It was fantastic. The two young men were very nice and knowledgeable and solved it straightaway.”

Paul D., Erie, CO

“Once again, it is my pleasure to commend the service persons you contract with. I received superior service from "Mike" a month or so ago, when the thermostat on my boiler was stuck. I had made my appt. for the wrong date! He went out of his way to make room for me in his schedule, and fixed the problem. Then, the garbage disposal quit. Monday is the only day I can be at home, and even though Ed had a full schedule, he came and fixed the disposal at 5:45 p.m.! I'm sure he'd have rather been home, but he was pleasant, efficient, and, the job is well done.

I hope I don't have to contact you again, except to renew my warranty...LOL. It is a huge relief to know that, if something does go wrong here at the house, my Blue Ribbon warranty is as good as gold! Thanks to all of you for a fine service.”

Micheline B., Wheat Ridge, CO

“Dear John, your Service is GREAT and you Rock! That's why I stick with you guys. Thank for taking care of my clients. I'm at peace now knowing you are warranting my clients home. I look forward to continuing to do business together for many years to come.”

Jodi Rae R - Realtor., Serving Elizabeth, Franktown, Castle Rock and Parker, CO

“I have contracted with Blue Ribbon since 1997, and I have found them to be an excellent group to work with. They are responsive to customer needs, and they do their best to make sure the local companies they work with respond promptly. It’s a good feeling to know that they are there in the event of a covered problem.”

Linda Z., Colorado Springs, CO

“I have worked with Blue Ribbon about 4 years now. They are so good, I have their warranty on more than one property. WOW! They are awesome. Tim in Service is outstanding. As an example, we had a furnace go out on Saturday 2/14 at 5 PM. We called Blue Ribbon and no kidding they had a technician over there by 8 PM who got the heater working right away. All we paid was our deductible. You will NEVER be sorry that you chose Blue Ribbon Home Warranty.”

Ellen T., Dillon, CO

“I just wanted to send you a note of thanks for helping me out when the igniter on our furnace went out. My experience was outstanding. Tim took my call at about 4 and sent out a work order quickly and informed me that we would be responsible if there would be overtime charges. Sherry? the dispatcher at Breckenridge mechanical had the work order within about 10 minutes and informed me that overtime started at 4:30 which was the time I was calling and set up a technician that arrived around 5. Tim the technician was extremely knowledgeable, showed me what was wrong, worked quickly and had the problem resolved by about 6. So while I did have to pay the overtime charge, the whole experience was outstanding, Thank you again for all your help and making this easy.”

Bruce W., Breckenridge, CO

“I would like to commend Blue Ribbon Home Warranty and your service contractors. As a Realtor, I have used Blue Ribbon as the model for my Buyer's contracts for 5+ years, and as a homeowner, our present home included a Blue Ribbon Warranty which we have voluntarily renewed for 3 years running. have worked with Blue Ribbon about 4 years now. Recently, the garage door opener failed and Gregor Garage Door performed a replacement. Their service, communication, thorough inspection and adjustment of our existing door was professional and complete in every way, even including a follow-up phone call and return visit when minor adjustments were required.

Again, your contractors and system performed above my expectations and provided ongoing evidence that my trust and faith in your service is well-placed. It is a good business strategy to always take care of customers and your continuing effort to exceed my expectations will result in ongoing referrals to my customers as well. Best regards.”

Rick Y., Englewood, CO

“Blue Ribbon to the rescue, once again. Thank goodness. My kitchen drain started backing up yesterday. I called first thing this morning, and had a plumber here at 3p.m. Professional, pleasant, competent, my drain was cleared, worn out "trap replaced and dinner will be on the table tonight.

I cannot tell you how much I value my Blue Ribbon Home Warranty. Right now, with taking mandatory furlough days from work, having to call in a plumber wouldn't have been good. Because of the warranty, the problem was taken care of. I will always assure that the annual Blue Ribbon fee is part of my budget - just like the mortgage. Thank you, thank you, thank you.”

Micheline B., Wheat Ridge, CO

“My wife and I recently purchased a home in Heritage West. The selling agent had purchased a home warranty as part of the listing, and we have found Blue Ribbon to be exceptional in every sense. Within seven days of purchasing the home, the furnace went out and I couldn't get it re-lit. I called Blue Ribbon and they had a service tech out immediately. It turns out that the burner set was incorrect for the furnace model, creating a serious safety issue. Blue Ribbon contributed $1100 towards the purchase of a new furnace. I couldn't have been happier. Within three days of that occurrence, the Sub Zero refrigerator quit working. They ended up putting in a new compressor to the tune of $700. Then the Kitchen Aid dishwasher broke, and at the same time, the clothes washer quit draining. Again, Blue Ribbon came to the rescue. Most recently the Kitchen Aid in-wall microwave/convection oven had a problem. They had a tech out immediately, and the magnetron was replaced. All of these events happened within 5 months of purchasing the house, and Blue Ribbon never batted an eye, they just delivered everything they said they would and more!

I am normally a self-insurer, but our experience with Blue Ribbon has sold me on the value of their product. Thanks Blue Ribbon!”

John & Sharon M., Denver, CO

“Dear Blue Ribbon Home Warranty, if I had to pick one company who excels in customer service, it would certainly be you folks. I have never had a bad experience.”

Linda K. S., Colorado Springs, CO
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